Information

PAYMENT

We accept all major credit cards including Visa, Mastercard, Discover, and American Express. All prices on our site are based on the US dollar, and charged in US dollars. The exact exchange rate that you will pay is determined by the bank that issued your credit card.

RETURNS

All of our products are hand-crafted; as such, natural variations are considered unique and characteristic of the crafting technique utilized in the making of the piece. However, we still want you to be completely happy with your purchase so you may return your items within 7 days of receipt. Please follow the instructions on the return form included in your package.

Once we have received your package, your refund will be processed within 10 business days. You will be notified via email at the email address listed on your account when your order was placed.  Please note that your banking institution may require additional days to process and post this transaction to your account once they have received the information from us (typically 3-5 business days). Original shipping charges are non-refundable.

SHIPPING

We ship to the shipping address provided by you. We are not responsible for lost or missing orders due to an incorrect shipping address provided.

Please allow 2-3 business days for processing and 2-7 days for delivery. Stated delivery times are estimated and not guaranteed.

Please understand that we cannot be held responsible for delays occurring due to carrier, misstatement of your shipping address, damages that occur during shipment and your destination’s customs.

For any further inquiries please contact us at sales@zesa.org

Hello good human!

Welcome to Zesa Collective.

At Zesa Collective, we hand-select socially conscious brands that make incredible products. Like you, we’re tired of the endless aisles and mindless consumption, so we built a better way.

A way to shop that’s better for you and better for the world. Whether you’re choosing for yourself, your home, or your little ones, you can rest assured that everything on Zesa has been vetted for quality, transparency, and social impact.

AND WHO ARE WE?

Hi! Nice to meet you.

Like you, we're conscious consumers. We've also worked at the world's largest retailers (yes, yes, that one and that one too). We're taking what we learned about operating best-in-class businesses and using it to help brands that are making an impact in the world.

You see, we're more than a retailer where you can find amazing socially conscious brands. We're also a true collective. Our brand partners have access to collective benefits like shared marketing, supply chain, and editorial resources. They're also able to tap into our and each other's expertise to grow their businesses. We chose incredible, impactful brands as our partners and ultimately, we want them to succeed on and off our platform.